Our goals are to help you
Simple setup process and you can manage everything yourself online.
Equipment, update frequency, brand tone of voice, what you want to communicate.
Scripting of messages and checks before going to recording.
Studio jumps in and records with your chosen voice artist/s and works in your chosen music.
Sending your production to you and/or your telephone maintainer.
Keep your callers engaged and informed with SoundM's on-hold audio. Our team of experienced Studio Engineers specializes in creating bespoke, branded on-hold audio that represents your business and leaves a lasting impression on your customers. Enhance your customer's audio journey with SoundM's exceptional on-hold audio services. Transform your callers' experience, amplify your brand, and elevate your customer engagement.
Transformed caller experience
Professional Voice Artists
Wide range of music and options
Manage everything online
Choose a service to find out more and request a sample or more information!View full service list
Improve your callers’ on hold experience. More than just hold music.View service
Professionally voiced, concise, clear prompts that are in line with your brands tone of voice.View service
Music curated for your business space with no PRS and PPL fees. We just call it DLM!View service
The music you know and love, reliable and uninterrupted in your business space. This one’s MLM!View service
Listen to some examples of bespoke on hold audio. No robots or default music here!View service
Hear the difference between MLM and DLM and choose the right fit for your business.View service
Get the most out of your calls by putting your brand in front of the microphone.
Scripted, voiced and produced professionally by our own in-house studio.
For a FREE on-hold marketing sample complete this short form. No commitment and no hassle just a free audio sample. We use the information provided to record a sample for your business.
Testimonials from our customers
Independent Paint Supplies
Edmundson Electrical Glasgow