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Providers of telephone on-hold audio and background music services.How we do it
with background music
At Sound Marketing we provide two fully managed background music options.View more
Try some of our music sample combined with our professional voice artists.Take me there
Providers of telephone on-hold audio and background music services.View plans
We believe that audio and visual branding are equally important; and we are on a mission to help businesses of all sizes, in all sectors, transform their customer experience by delivering innovative, high quality audio tailored directly to their audience, so they can build a trustworthy and recognisable audio brand that will increase sales and improve client retention.
Transforming the audio your customers hear can have a major impact on your business.
For example, how callers feel about your business whilst on the phone or how relaxed customers are in your retail spaces.
Sound Marketing is a customer focused organisation delivering quality products and services. Our mission is to exceed our customers’ expectations in each of our specialist divisions.
Setting standards of excellence
At Sound Marketing we have been working with businesses across many sectors for over 23 years. During this time, we have developed processes to help us deliver an exceptional level of customer service. We have achieved this by creating a set of values that governs how we treat each other and our customers.
Most recent posts from our blog
Tips and thoughts from our audio marketing experts
The future of work is hybrid
It has been over a year since the strike of the Covid-19 pandemic. It forced millions of people worldwide to work remotely. However, as more people....
Nowadays, we are listening to more music than ever before. Last year music consumption went up 20% with 80% on streaming services. However, musicia....
What does your accent suggest?
There exists an infinite number of stereotypes based on appearance, interests, country of origin, etc. Inevitably, the same irrational assumptions ....
Just a few of the hundreds of businesses who rely on us for professional audio
What our customers think about us
A solid service
Been using them for several years now and cannot fault their service. Easy to use website, quick turnaround and always happy to help however they can over the phone!
Super easy to update telephone messages…
Super easy to update telephone messages using their website portal & the updates are turned around really quickly. Many thanks to our account manager Lucia who has been really helpful throughout too!
Excellent response and service…
Needed urgently a new out of hours message to pass onto our telephone service providers for a new system. Lucia turned this around in less than 24 hours. Have dealt with Sound Marketing for many years and service has always been excellent.