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Providers of telephone on-hold audio and background music services.How we do it
with background music
At Sound Marketing we provide two fully managed background music options.View more
Try some of our music sample combined with our professional voice artists.Take me there
Providers of telephone on-hold audio and background music services.View plans
Transforming the audio your customers hear can have a major impact on your business.
For example, how callers feel about your business whilst on the phone or how relaxed customers are in your retail spaces.
Sound Marketing is a customer focused organisation delivering quality products and services. Our mission is to exceed our customers’ expectations in each of our specialist divisions.
Setting standards of excellence
At Sound Marketing we have been working with businesses across many sectors for over 23 years. During this time, we have developed processes to help us deliver an exceptional level of customer service. We have achieved this by creating a set of values that governs how we treat each other and our customers.
Most recent posts from our blog
Tips and thoughts from our audio marketing experts
Why are start-up businesses turning to the clouds for their telephone systems?
Quite simply, they are cheaper, easier to set up and have some added benefits over traditional telephone systems (PBXs, Private Branch Exchanges).<....
Help, my On Hold audio is not working!
There are many simple easy fixes for your audio not working. The setup of on-hold audio is very simple. So much so that many of our customers have ....
7 Top tips on answering the phone well
These days, the good old telephone is sometimes forgotten. However, first impressions count, and a telephone call is often the very first touchpoin....
Just a few of the hundreds of businesses who rely on us for professional audio
What our customers think about us
A solid service
Been using them for several years now and cannot fault their service. Easy to use website, quick turnaround and always happy to help however they can over the phone!
Super easy to update telephone messages…
Super easy to update telephone messages using their website portal & the updates are turned around really quickly. Many thanks to our account manager Lucia who has been really helpful throughout too!
Excellent response and service…
Needed urgently a new out of hours message to pass onto our telephone service providers for a new system. Lucia turned this around in less than 24 hours. Have dealt with Sound Marketing for many years and service has always been excellent.