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Providers of telephone on-hold audio and background music services.How we do it
with background music
At Sound Marketing we provide two fully managed background music options.View more
Try some of our music sample combined with our professional voice artists.Take me there
Providers of telephone on-hold audio and background music services.View plans
We believe that audio and visual branding are equally important; and we are on a mission to help businesses of all sizes, in all sectors, transform their customer experience by delivering innovative, high quality audio tailored directly to their audience, so they can build a trustworthy and recognisable audio brand that will increase sales and improve client retention.
Transforming the audio your customers hear can have a major impact on your business.
For example, how callers feel about your business whilst on the phone or how relaxed customers are in your retail spaces.
Sound Marketing is a customer focused organisation delivering quality products and services. Our mission is to exceed our customers’ expectations in each of our specialist divisions.
Setting standards of excellence
At Sound Marketing we have been working with businesses across many sectors for over 23 years. During this time, we have developed processes to help us deliver an exceptional level of customer service. We have achieved this by creating a set of values that governs how we treat each other and our customers.
Most recent posts from our blog
Tips and thoughts from our audio marketing experts
Have you just lost £1,200 without even knowing?
Businesses from all industries miss a call every once in a while, but, do they understand which is the true cost of not answering? A few missed cal....
Finding the right voice for your brand
Effectively communicating your brand to your customers isn’t accomplished by simply selecting a generic voice to read out a handful of promot....
How have interactions changed since the strike of COVID-19?
It has been more than 100 years since the emergence of a pandemic comparable to COVID-19. This virus has brought severe disruptions not only to the....
Just a few of the hundreds of businesses who rely on us for professional audio
What our customers think about us
A solid service
Been using them for several years now and cannot fault their service. Easy to use website, quick turnaround and always happy to help however they can over the phone!
Super easy to update telephone messages…
Super easy to update telephone messages using their website portal & the updates are turned around really quickly. Many thanks to our account manager Lucia who has been really helpful throughout too!
Excellent response and service…
Needed urgently a new out of hours message to pass onto our telephone service providers for a new system. Lucia turned this around in less than 24 hours. Have dealt with Sound Marketing for many years and service has always been excellent.