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Explore On Hold

Helping
businesses
sound professional

Providers of telephone on-hold audio and background music services.

How we do it

Relax your
customers
with background music

At Sound Marketing we provide two fully managed background music options.

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Build
your own
sample online

Try some of our music sample combined with our professional voice artists.

Take me there

Telephone On-Hold
audio pricing
plans

Providers of telephone on-hold audio and background music services.

View plans

Manage your
On-Hold
scripts online

Use our online systems to manage your scrips and send us new updates whenever you like.

More information
FREE telephone On-Hold sample

Mission statement

We believe that audio and visual branding are equally important; and we are on a mission to help businesses of all sizes, in all sectors, transform their customer experience by delivering innovative, high quality audio tailored directly to their audience, so they can build a trustworthy and recognisable audio brand that will increase sales and improve client retention.

Transforming the audio your customers hear can have a major impact on your business.

For example, how callers feel about your business whilst on the phone or how relaxed customers are in your retail spaces.

Sound Marketing is a customer focused organisation delivering quality products and services. Our mission is to exceed our customers’ expectations in each of our specialist divisions.

Setting standards of excellence

At Sound Marketing we have been working with businesses across many sectors for over 23 years. During this time, we have developed processes to help us deliver an exceptional level of customer service. We have achieved this by creating a set of values that governs how we treat each other and our customers.

Just a few of the hundreds of businesses who rely on us for professional audio

Buildbase Haynes Publishing Sytner Hendy Kavanaghs JCC HCA Healthcare

What our customers think about us

Mike

5 Star rating
25 Nov 2020

A solid service

Been using them for several years now and cannot fault their service. Easy to use website, quick turnaround and always happy to help however they can over the phone!

Natalie Abson

5 Star rating
25 Nov 2020

Super easy to update telephone messages…

Super easy to update telephone messages using their website portal & the updates are turned around really quickly. Many thanks to our account manager Lucia who has been really helpful throughout too!

David Shadbolt

5 Star rating
25 Nov 2020

Excellent response and service…

Needed urgently a new out of hours message to pass onto our telephone service providers for a new system. Lucia turned this around in less than 24 hours. Have dealt with Sound Marketing for many years and service has always been excellent.

Chat

Sound Marketing

Agents are online

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Telephone experience

See how Sound Marketing create great telephone experiences for customers and how you can utilise this service.

On Hold telephone experience