All UK businesses will be required to move away from conventional landline telephone systems by 2025, as the traditional copper telephone infrastructure is set to be discontinued. There is a diverse range of cloud telephone systems available, including 8x8, Cisco, Panasonic, Enreach, Hihi, Radius, Lily, bOnline Zoom, NBC, 3CX, Broadsoft, and Microsoft Teams Phone, plus many more.

Each of these platforms benefit from unique features tailored to specific sectors within the marketplace. However, there is one feature that all these systems have which is fundamental to the customer experience:

The ability to upload on-hold productions.

You may have already recognised the generic music that comes with a 3cx, Cisco or Panasonic cloud telephone system, so ask yourself, if my customers hear this soundtrack, how will this help my business?

This is where the SoundM telephone on-hold marketing service comes into action. We can create a production that not only makes you sound more professional than other businesses, but also communicates exactly what you need to drive your business forward. 

Do you want to:

Cross sell services?
Coordinate marketing campaigns?
Reinforce your brand standards?

For advice on moving to the cloud, or for on-hold marketing advice, please contact us on 01225 701600

Other Hold Music & Messaging Services

Testimonials from our customers

On Hold audio

What you call hold music, we call on-hold audio because it's not just about waiting. Our tailored solutions enhance customer experience, keeping them engaged and informed, leaving a lasting impact on your business.

Read more about hold music and messaging

IVR messages

In-store audio is not just background noise; it's an immersive experience that elevates your brand. Our tailored solutions captivate customers, creating a positive impact on their shopping journey and leaving a lasting impression on your business.

Read more about our IVR messages

Audio samples

Explore our curated selection of audio samples, featuring professional voice artists and diverse music genres. Discover the perfect fit for your business and enhance your brand's presence through the power of carefully crafted audio.

View all our service audio samples

Do you have any questions?

We are here to answer them if you do.